Privacy Policy
This information is provided in accordance with EU Regulation 2016/679, the “General Data Protection Regulation” (hereinafter also referred to as the “Regulation”) and Leg. Decree No. 196/2003, the “Personal Data Protection Code” (hereinafter also referred to as the “Code”).
At BDR COMPANY SRL (hereinafter also referred to as “BOXEUR DES RUES”), we are committed to protecting your personal data and ensuring your privacy.
This is how we do it:
Our duty and your privacy:
This privacy policy applies to you if you are already one of our customers or if you visit or browse our website www.boxeurdesrues.com (hereinafter also referred to as the “Website”), if you are registered on our Website or if you have subscribed to our newsletter.
TABLE OF CONTENTS:
- About Us
- Our responsibilities
- When and how we collect your personal data
- Types of data we collect
- Why we collect your data
- Website usage and management of services
- Fraud prevention
- Customer support
- Marketing
- Profiling
- What we mean by legal basis
- How we process your data
- Your choices and rights
- Where your data is stored
- Data retention period
- Third parties processing your data
About us:
With regard to the collection and processing of your data relating to website registration, product sales, marketing and promotional activities, the data controller is BDR COMPANY SRL Tax Code/VAT No. 07871890963, with registered office in Via Rugabella 1, 20122.
Our responsibilities:
Whether you are a customer, a registered user, or simply visiting the Website, or have subscribed to our newsletter, we inform you that your data will be processed lawfully in compliance with the Regulation, the Code and within the limits set out in this Privacy Policy.
When and how we collect your personal data:
We collect data when you access and browse our Website. Data collection may occur directly when you provide it voluntarily and automatically when you use the Website.
This is how the data is collected:
|
|
DATA PROVIDED BY YOU |
DATA COLLECTED AUTOMATICALLY |
|
Identification data (name, surname, date of birth, address, email) |
X |
|
|
Website navigation data |
|
X |
|
Telephone number |
X (if provided voluntarily) |
|
|
Use of www.boxeurdesrues.com |
X |
X |
|
Completion of purchase orders |
X |
X |
|
Customer support requests |
X |
X (order number only) |
|
Marketing communications (newsletters, etc.) |
X (only with explicit consent) |
|
Types of data we collect:
Contact information
Name and surname, shipping and billing address for goods purchased, telephone number and email address.
Identification data
IP address, login credentials, browser type and version, time zone, type of plug-in, geolocation data, operating system and related versions, etc.
Website usage data
This includes your browsing path within the Website (Clickstream analysis), products and services viewed, load and response times of the pages, download errors, browsing duration, behaviour and other interactions, etc.
What about special categories of data?
We do not collect sensitive data such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health information, or data concerning sex life or sexual orientation.
Why we process your data?
We can only process your personal data for specific purposes and, in any case, provided there is a legal basis that allows us to do so. We process your data for the following purposes:
Website usage and management of services:
We process your personal data to enable you to register on the Website, access and use the services reserved for registered and unregistered users, and to allow you to order products available on the Website. We also process data to complete the relative sales contract with BDR Company S.r.l, including all necessary administrative and accounting formalities. In this case, the legal basis for processing is the fulfilment of the contract and our legitimate interest.
Fraud prevention:
In certain cases, additional checks may be required to complete your purchase as part of our fraud prevention procedures. As a result, you may receive a communication, including an email from our dedicated account customercare@boxeurdesrues.com, asking you to provide the authorisation code, a copy of your identity document and a copy of the credit card used for the purchase (with the eight middle digits of the card number obscured). The data collected in this manner will be retained for a period of one (1) year from the date of collection for evidentiary purposes, to cooperate with judicial authorities and to address any disputes that may arise in this regard. In this case, the legal basis for processing is the fulfilment of the contract and the legitimate interest of the Data Controller. We guarantee that data collected in this manner will be processed in full compliance with the applicable regulations on the protection of personal data. When necessary, this information may be shared with third-party service providers responsible for processing credit or debit card payments and performing anti-fraud checks, as well as with financial institutions and judicial authorities.
Customer support
Notification of service updates and the provision of customer support via live chat, telephone or email, including bug fixes. In this case, the legal basis for processing is the fulfilment of the contract.
Marketing
We process your data to send advertising materials, newsletters, and commercial communications via email, SMS, phone or traditional methods (e.g. postal catalogues). This includes promotional and marketing initiatives by Boxeur Des Rues, as well as conducting market research and customer satisfaction surveys. In this case, the legal basis for processing is the fulfilment of the contract.
Profiling
For the sole purpose of providing you with offers that best match your interests, we analyse aggregate data. However, we do not carry out any profiling activity based on your individual habits. In this case, the legal basis for processing is our legitimate interest.
In any case, we do not engage in automated decision-making processes that may affect you.
What we mean by legal basis:
Consent
This is the authorisation to process your personal data for a specific purpose.
You can change your mind whenever you want!
You can withdraw consent at any time by sending an email to privacy@boxeurdesrues.com or by clicking “opt-out”.
If you decide to withdraw your consent and no other legal basis permits us to process your personal data, we will discontinue its processing. However, if another legal basis applies, we will continue to process your data while ensuring full respect for your rights.
Contract
The processing of your data is necessary to provide pre-purchase information and to execute the corresponding sales contract.
Legitimate interest
We may process your data based on our legitimate interests or those of third parties, provided that such interests do not override your rights and freedoms. Our legitimate interests may include:
• collecting information from your behaviour on our Website and/or applications;
• providing, developing and improving our services;
• allowing us to improve, personalise or modify our services and offers;
• assessing the effectiveness of our marketing campaigns;
• strengthening data protection and security measures.
How we process your data:
Your data is mainly processed electronically, except for product shipments which can also be performed manually.
Your choices and rights:
Your choices
You can choose not to provide data
In this case, you may continue to browse our Website, but we will be unable to provide you with certain services that require your personal data to function.
You can request that we do not use your data for marketing purposes
Before processing your data for marketing purposes, we will inform you of our intent and, if applicable, the involvement of third parties. If you have provided consent for this type of activity, you can withdraw it at any time by clicking the appropriate link included in all our communications or by emailing us at privacy@boxeurdesrues.com
Your rights
You may exercise your rights at any time by sending an email to privacy@boxeurdesrues.com
You have the right to request access to your personal data.
This includes the right to obtain information on:
• the categories of personal data we process;
• the purposes for which your data is processed;
• the categories of recipients to whom your data may be disclosed;
• the data retention period or, if no fixed period exists, the criteria used to determine it;
• your rights concerning the use of your data;
We will provide you with the information within one month of receiving your request unless doing so would compromise the rights and freedoms of others (for example, the confidentiality or intellectual property rights of another individual) or if we are legally prevented from disclosing it. If we are unable to fulfil your request for these reasons, we will inform you accordingly.
You have the right to obtain the correction of your personal data if it is inaccurate or outdated.
You have the right to obtain the erasure of your personal data (“right to be forgotten”).
You may request the deletion of your personal data at any time if its storage is no longer necessary for the purposes for which it was originally processed.
You have the right to transfer your data to another operator (data portability)
Upon request, we will provide you with a copy of your data in an interoperable format to facilitate its transfer to another operator. If technically feasible, we can transfer the data directly to the new operator at your request. We will not proceed with a data transfer if doing so would result in the disclosure of another individual’s personal data.
You have the right to object to the processing of your personal data
If you have concerns about how your personal data is processed, you have the right to file a complaint with the Supervisory Authority. Before doing so, please contact us! We are committed to resolving any issues you may have regarding the processing of your personal data.
You have the right to object to the processing of your data through automated decision-making, including profiling
We may use your data to identify information that may be of interest to you, such as sending you personalised emails based on your detected preferences. Otherwise, we will only use your data to provide you with our services.
We guarantee your rights even when processing your personal data on behalf of third parties
If we process your data on behalf of a third party, we ensure that any requests related to exercising your rights are promptly forwarded to the relevant party without undue delay.
What level of security do we adopt when processing your data?
We guarantee that your personal data is processed with the highest level of security. To this end, we have implemented physical, IT and organisational measures specifically designed to protect and safeguard your data.
However, we remind you that:
• You are responsible for keeping your username and password secure, as only you have access to them.
• If you suspect a data breach or unauthorised access, please contact us immediately at privacy@boxeurdesrues.com
Where is your data stored?
Your data is processed within the European Union and in data centres managed by third-party providers, as listed below.
By providing us with your personal data, you also consent to its transfer, storage and processing by us.
If it becomes necessary to transfer and/or store your data outside the EU, you will be duly informed. In this case, we will implement all appropriate measures to ensure the highest level of protection.
How long do we retain your data?
We will cease actively processing your data 12 months after your last use of the service or the closure of your account, unless legal obligations (e.g. retention of sales invoices) require us to retain it for a longer period. For promotional activities, we will retain your data for a maximum period of 24 months from the registration date, unless you request to opt-out earlier.
Third parties who may process your data:
To operate our online business efficiently, we rely on third-party providers for services such as application hosting, customer communication, email management and payment processing. We guarantee that we collaborate solely with trusted, industry-leading providers with proven expertise in these types of services. We only share your data with these third parties when necessary to ensure the optimal functionality of our services and always in compliance with the security measures and best practices outlined in this Privacy Policy. For this purpose, it should be noted that these parties have been appointed as external data processors through appropriate agreements signed with the Data Controller.
For more information, please contact us at privacy@boxeurdesrues.com
Thank you!
We appreciate you taking the time to read this policy, which we have designed to be as clear, transparent and straightforward as possible. In any case, we are always looking to improve—if you have any suggestions, please feel free to write to us at privacy@boxeurdesrues.com
This policy may be updated in the future. Should any changes occur, we will notify you via email to ensure you remain informed and in control of your data.